Privacy Policy

1. INTRODUCTION

Data Controller & Scope

Adriatic Sense (Pajet d.o.o.) – Last modified: December 2025

At Adriatic Sense (Pajet d.o.o.), we value your privacy. This Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the EU AI Act.

Data Controller:
Pajet d.o.o.
Address: Ulica Domovinskog rata 60, 21000 Split
E-mail: info@adriaticsense.com

2. COLLECTION

What Data Do We Collect?

We collect only the data necessary for providing charter services and ensuring website functionality:

• Identification Data: Name, surname, date of birth, passport/ID number, citizenship (for e-Visitor system purposes).
• Proof of Competence: Copies of nautical licenses and VHF certificates.
• Contact Data: Email address, phone number.
• Digital Behavior Data: IP address, boat browsing history (via cookies).
• Communication Data: Content of inquiries sent via web forms or our AI agent.

3. TECHNOLOGY

Interactive Communication (AI Agent)

We use an AI virtual assistant on our website to improve user experience.

Purpose: Providing information about the fleet, availability, and general charter conditions.
Processing: The AI agent processes data that you voluntarily provide during the conversation. Conversations may be stored for service quality analysis and resolving your inquiries.
Notice: Users are informed that they are conversing with an automated system (AI).
Security Warning: Please do not share sensitive financial data (credit card numbers) via the AI agent.

4. TRACKING

Cookies & Advertising Platforms

Our site uses the Complianz system for consent management. Your web behavior data is used for advertising on the following platforms, but exclusively with your consent:

• Meta (Facebook & Instagram): Conversion tracking and remarketing.
• Google (Ads & Analytics): Traffic analysis and targeted advertising (including Google Consent Mode v2).
• Microsoft (Bing Ads): Campaign performance tracking.
• TikTok: Analytics and video ad optimization.

You can withdraw your consent at any time via the cookie settings on our site.

5. LEGALITY

Purpose & Legal Basis

We process your data based on:

• Contract Execution: Boat charter and related services.
• Legal Obligations: Registering guests in the e-Visitor system and with Port Authorities.
• Legitimate Interest: Vessel security and asset protection.
• Consent: Sending newsletters and marketing tracking.

6. ACCESS

Who Has Access to Your Data?

Your data is shared only with necessary partners:

• State Bodies: Ministry of Tourism and Port Authority (legal obligation).
• Technical Service Providers: Hosting platforms, AI systems, and advertising networks (with anonymization where possible).
• Accounting: For issuing invoices and tax records.

7. YOUR RIGHTS

User Rights

At any time, you have the right to:

• Access your data and correct it.
• Delete data ("Right to be forgotten") — except for data we are legally required to keep.
• Limit processing and object to marketing tracking.
• Transfer data to another data controller.

To exercise your rights, contact us at: info@adriaticsense.com.

8. SECURITY

Data Security

All data is transmitted via a secure HTTPS connection (SSL certificate). We use modern protection methods to prevent unauthorized access to your data.